Fads and Failures in KM
To say KM has failed is a bit like saying Nutrition has failed because people are still overweight. What people mean is that diets often fail: those pre-packaged, over-promising fad-inclined recipies for weight loss fail. Similarly, the IT-heavy, Knowledge-base ridden, one-size-fits-all approach to KM fails. But even that, I would say, is a little unfair. Most diets work if mindset and behaviour change happens at the same time. But this is tough to achieve, so when it fails its much easier to blame the diet and try the next fad.